This Privacy Policy explains how Arden Fashion LLC, doing business as Arden's Print collects, uses, discloses, retains, and protects personal information through https://ardensprint.com, customer accounts, quote forms, artwork uploads, purchases, memberships, print-on-demand services, customer support, local pickup, and related interactions.
1. Scope
This Policy applies to personal information handled by Arden's Print in connection with the website and services. It does not govern third-party websites, marketplaces, payment processors, shipping carriers, or integrations that publish their own privacy notices.
2. Information We Collect
Identifiers and contact information, such as name, email, telephone number, billing and shipping address, account ID, and business information.
Commercial information, such as products viewed, quotes, orders, purchase history, returns, membership status, discounts, and customer-service records.
Payment-related information. Payment card details are generally collected and processed by payment providers; we may receive transaction identifiers, payment status, limited card details, and fraud signals.
Customer content, including uploaded artwork, photographs, logos, personalization, design files, proofs, order instructions, and communications.
Internet and device information, such as IP address, browser, device type, operating system, referring pages, pages viewed, session information, and cookie or analytics identifiers.
Approximate location inferred from IP address, shipping address, or device settings.
Marketing information, including newsletter subscriptions, campaign interactions, and communication preferences.
Print-on-demand and integration information, which may include connected-store identifiers, product listings, order details, end-customer shipping information, and fulfillment status.
Information provided through applications, surveys, reviews, social media, or in-person interactions.
3. Sources of Information
We collect information directly from you; automatically through cookies and similar technologies; from payment processors, carriers, fraud-prevention providers, analytics and advertising services; from connected marketplaces or commerce platforms; and from public or business sources when appropriate.
4. How We Use Information
To create and manage accounts; process payments; prepare quotes; review artwork; manufacture, fulfill, ship, and support orders; provide local pickup; administer memberships; and operate print-on-demand integrations.
To communicate about orders, approvals, delays, customer service, security, policy changes, and marketing where permitted.
To personalize the website, remember carts and preferences, measure performance, troubleshoot, prevent fraud, secure systems, enforce policies, and comply with law.
To maintain business records, analyze trends, improve products and services, train staff, and establish or defend legal claims.
We do not use customer-uploaded artwork to train public generative-AI models unless we first obtain separate, clear permission.
5. Cookies and Similar Technologies
We may use essential cookies for login, cart, checkout, security, and site functionality; preference cookies; analytics technologies; and advertising or social-media technologies.
Where required, non-essential cookies will be used only after consent. You can adjust browser settings and any cookie-preference tool, but disabling essential technologies may prevent parts of the website from working.
The specific vendors and cookie durations should be confirmed by the developer through a live cookie scan before publication.
6. How We Disclose Information
Service providers that perform hosting, cloud storage, payment processing, fraud prevention, email, SMS, analytics, customer support, production, integration, shipping, accounting, and professional services.
Connected platforms and marketplaces at your direction when you use print-on-demand or store integrations.
Authorities, courts, regulators, insurers, and advisers when disclosure is reasonably necessary to comply with law, protect rights or safety, investigate fraud, or resolve disputes.
A buyer, successor, lender, or adviser in connection with a merger, financing, reorganization, sale, or similar transaction, subject to appropriate protections.
We do not sell personal information for money. Some analytics or advertising activities may be considered 'sale,' 'sharing,' or targeted advertising under certain state privacy laws. The developer must confirm the actual tracking stack and provide opt-out mechanisms where required.
7. Payment Processing
Payment providers process payment information under their own privacy notices and security practices. Arden's Print should identify the actual processor used on the live checkout and link to that provider's notice.
8. Data Retention
We retain information only as reasonably necessary for orders, customer service, warranty or dispute periods, tax and accounting obligations, fraud prevention, security, intellectual-property records, and legal compliance.
Retention periods vary by record type. Artwork and order records may be retained to support reorders, unless deletion is requested and no legal or operational reason requires continued retention.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
9. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information and risks. No system is completely secure, and we cannot guarantee absolute security.
Customers should use unique passwords and promptly notify us of suspected unauthorized account activity.
10. Your Choices
You may unsubscribe from promotional emails using the link in the message. Transactional and service communications may still be sent.
You may update account information through your account or contact us. You may control cookies through browser settings and any consent tool.
Residents of certain states may have rights to access, correct, delete, or obtain a copy of personal data; opt out of sale, sharing, targeted advertising, or certain profiling; and appeal a denied request.
11. Texas Privacy Rights
To the extent the Texas Data Privacy and Security Act applies, Texas consumers may request confirmation and access, correction, deletion, and a portable copy of personal data, and may opt out of sale, targeted advertising, or certain profiling.
Requests may be submitted to privacy@ardensprint.com if that mailbox is created, or to info@ardensprint.com with the subject 'Privacy Request.' We may verify identity and authority. If a request is denied, the response will explain how to appeal.
Arden's Print should confirm whether any statutory small-business exemptions or other exceptions apply, but the operational process should still be capable of honoring reasonable privacy requests.
12. California Privacy Notice
This section applies only if Arden's Print is a 'business' subject to the California Consumer Privacy Act, as amended.
California residents may have rights to know/access, correct, delete, and obtain information about collection and disclosure; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive equal service and pricing.
In the preceding 12 months, we may have collected the categories described in Section 2 for the purposes described in Section 4 and disclosed them to the categories described in Section 6.
We do not knowingly sell or share personal information of consumers under 16 without required affirmative authorization.
If the business uses cross-context behavioral advertising or technologies legally treated as sale or sharing, the site must provide a conspicuous 'Your Privacy Choices' or 'Do Not Sell or Share My Personal Information' mechanism and honor recognized opt-out preference signals where required.
13. Children's Privacy
The website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. A parent or guardian who believes a child submitted information should contact us for review and deletion.
Personalized products intended for children may be ordered by adults; the adult is responsible for having authority to provide any child's name, image, or other information.
14. International Visitors
Arden's Print is based in the United States. Information may be processed in the United States and other locations where providers operate. International customers are responsible for considering local requirements.
If Arden's Print actively targets customers in the European Economic Area, United Kingdom, or other jurisdictions with comprehensive privacy laws, counsel should add jurisdiction-specific legal bases, international transfer mechanisms, and data-subject disclosures.
15. Third-Party Links and Integrations
Third-party services have independent privacy practices. Review their notices before providing information or enabling an integration. We are not responsible for third-party privacy or security practices.
16. Changes to This Policy
We may update this Policy. The revised version will display a new effective date, and material changes will be communicated as required.
17. Contact and Requests
Privacy questions or requests may be sent to info@ardensprint.com, 832-480-8080, or 16131 N Eldridge Pkwy, Suite 108, Tomball, TX 77377.
Before publication, create a dedicated privacy-request workflow, document identity-verification steps, assign an internal owner, and record request and response dates.